Privacy Policy

1. Introduction

chá wù ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, and contact details
• Billing and shipping information
• Communications and correspondence
• Any other information you choose to provide when contacting us or making a purchase

We may also automatically collect certain information when you visit our site, such as IP address, browser type, device information, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers who assist us in operating our website and business (e.g., payment processors, shipping partners) under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, please contact us.

7. Cookies

Our website may use cookies and similar technologies. For more information and to manage your preferences, please see our Cookie Preferences page.

8. Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Your continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this Privacy Policy or our data practices, please contact us through our Contact page.